Inquiries

Feel free to contact us about anything.
We provide support in good faith so you can experience our principle of “Standing side by side with the client in every aspect of production in any situation.” Feel free to contact us if you are having problems in production in the Greater China Area including chains.

Inquiry by phone

+81-53-543-6705
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Hours: 8:00-17:00

Inquiry by e-mail

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  • Privacy Policy Yamakawa Corp promotes the protection of personal information by establishing the following Privacy Policy, constructing a system for protecting personal information and having strong awareness and initiatives towards the importance of protecting the personal information of all employees.
  • Managing Personal Information Yamakawa Corp takes necessary measures such as maintaining its security system, establishing a management system and carrying out thorough employee training along with taking safety measures and carrying out strict management of personal information in order to maintain accurate and up-to-date personal information of the client and prevent problems such as unauthorized access, loss, damage, falsification and divulgence of personal information.
  • Usage Purpose of Personal Information Personal information entrusted from the client is used when Yamakawa Corp contacts the client, provides information or answers questions through e-mail or sending materials.
  • Prohibition of Disclosure and Providing Personal Information to a Third Party Yamakawa Corp carries out proper management of personal information entrusted by the client and will not disclose personal information to a third party excluding the following cases.
    • When receiving consent from the client.
    • When disclosing information to a business outsourced by Yamakawa Corp in order to carry out services requested by the client.
    • When it is necessary to disclose information by law.
  • Personal Information Safety Measures Yamakawa Corp takes complete security measures to ensure accuracy and safety of personal information.
  • Identity Confirmation When the client makes a request such as reference, revision or deletion of their own personal information, we will first confirm the identity of the client before responding to the request.
  • Compliance with Laws and Regulations and Revisions Yamakawa Corp complies with Japanese laws and other regulations applied to personal information it handles and puts efforts into reviewing and improving the content of this Privacy Policy as necessary.
  • Inquiries Contact us at the following for inquiries about our handling of personal information.
    Yamakawa Corp.
    1-52-23 Takaokakita, Unit #103, chuo-ku, Hamamatsu, Shizuoka 4338119, Japan
    TEL:+81-53-543-6705 FAX:+81-53-543-6715

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